Terms and Conditions of Use

1. Identification

This website is owned and operated by:

• Name: Fabrica do Corte
• Address: Rua Horta de Bacelos, Lote 4, 2690-390 Santa Iria da Azoia
• Email: info@fabricadocorte.pt
• Phone: +351 938 974 785

2. Purpose and Scope

These Terms and Conditions govern the access and use of the website fabricadocorte.pt and the services made available on it.

Use of this website implies full acceptance of these Terms and Conditions. If you do not agree with any part of these terms, you should not use this website.

3. Services

Fabrica do Corte makes available through this website:

• Information about CNC cutting services
• Online quote request system
• Virtual assistant for answering questions
• Upload of technical files (DXF, DWG, PDF) for quoting

4. Quote Requests

4.1 Process

A quote request through this website constitutes an invitation for a proposal, not binding either party to an order.

4.2 Uploaded Files

Files uploaded by the user are used exclusively for quote preparation. Fabrica do Corte undertakes to:

• Use the files only for the stated purpose
• Not share the files with third parties
• Delete the files within 30 days of completing the quoting process, unless an order exists

4.3 Quote Validity

Quotes presented are valid for 30 business days, unless otherwise indicated.

5. Virtual Assistant (Chat)

Our website provides an artificial intelligence-based virtual assistant. By using this service, the user acknowledges that:

• They are interacting with an automated system, not a human operator
• Responses provided are informational and non-binding
• Messages exchanged are processed to provide assistance but are NOT used to train AI models
• They can request human support at any time through the contact details provided

6. Intellectual Property

6.1 Website Content

All content on this website (text, images, logos, design) is the property of Fabrica do Corte or its licensors, and is protected by copyright and industrial property rights.

6.2 User Files

Files uploaded by the user remain their property. By uploading files, the user grants Fabrica do Corte a limited license to use them exclusively for quote preparation purposes.

7. Limitation of Liability

7.1 Availability

Fabrica do Corte does not guarantee continuous and uninterrupted website availability, as there may be periods of maintenance or technical unavailability.

7.2 Information

Despite efforts to keep information up to date, Fabrica do Corte does not guarantee the accuracy, completeness or timeliness of all information provided on the website.

8. Data Protection

The processing of personal data is governed by our Privacy Policy, which forms an integral part of these Terms and Conditions.

9. Cookies

The use of cookies on this website is governed by our Cookie Policy.

10. Modifications

Fabrica do Corte reserves the right to modify these Terms and Conditions at any time. Changes take effect upon publication on the website. The date of the last update will always be indicated at the top of this document.

11. Applicable Law and Jurisdiction

These Terms and Conditions are governed by Portuguese law. For the resolution of any dispute arising from the use of this website or the interpretation of these terms, the courts of Lisbon shall have jurisdiction, with express waiver of any other.

12. Contact

For questions related to these Terms and Conditions:

• Email: info@fabricadocorte.pt
• Phone: +351 938 974 785
• Address: Rua Horta de Bacelos, Lote 4, 2690-390 Santa Iria da Azoia